Privacy Policy

MrJan Gear (“we”, “us”, “our”) is committed to safeguarding your privacy.

If you have any questions or concerns regarding the use of your personal data, please contact us at gdpr@mrjangear.com, and we will gladly assist you.

By using this website or our services, you consent to the processing of your personal data as described in this Privacy Policy.

Table of Contents

1. Definitions used in this Policy
2. Data protection principles we follow
3. What rights do you have regarding your personal data
4. What personal data we collect
5. How we use your personal data
6. Who has access to your personal data
7. How we secure your data
8. Children
9. Cookies and tracking technologies
10. Contact information
11. Changes to this Privacy Policy

Definitions

• Personal Data – any information relating to an identified or identifiable natural person
• Processing – any operation or set of operations performed on personal data (collection, storage, alteration, retrieval, deletion, etc.).
• Data Subject – a natural person whose personal data is being processed
• Child – a natural person under 16 years of age.
• We/Us/Our – MrJan Gear (mrjangear.com).

Data Protection Principles

We promise to follow these data protection principles:

• Processing is lawful, fair, and transparent.
• Processing is limited to the purpose for which the data was collected.
• Processing is done with minimal data.
• Data is stored only as long as necessary.
• Data is accurate and kept up to date.
• We ensure integrity, confidentiality, and security of data.

Data Subject’s rights

You have the following rights:

1. Right to information – to know what data we collect, why, and how it is processed.
2. Right to access – to obtain a copy of your personal data.
3. Right to rectification – to correct inaccurate or incomplete data.
4. Right to erasure (“right to be forgotten”) – to request deletion of your data in certain circumstances.
5. Right to restrict processing – to limit how your data is used.
6. Right to object – to object to certain types of processing (e.g., direct marketing).
7. Right to object to automated processing – including profiling.
8. Right to data portability – to obtain your data in a machine-readable format.
9. Right to lodge a complaint – with a supervisory authority.
10. Right to withdraw consent – to withdraw consent at any time.

Data we gather

Information you provide to us:

• Name, email address, billing address, shipping address, and phone number.
• Payment details (processed securely by Mollie.com; we do not store credit card information).
• Account login details (if you create an account).
• Any messages or inquiries you send us.

Information automatically collected:

• IP address, browser type, and operating system.
• Pages visited, time spent, and referring URLs.
• Shopping cart and order history.
• Cookie data (see section 9 below).

Information from our partners:

We may receive limited information from our trusted partners, such as:

• Payment confirmations from Mollie.com.
• Newsletter subscription data from EmailOctopus.com.
• Delivery tracking data from shipping providers.

Publicly available information:

We may collect publicly available information about you (e.g., social media profiles used for communication or public reviews).

How we use your Personal Data

We use your data to:

• Provide and deliver products or services you purchase.
• Process and manage orders, payments, and shipments.
• Send order confirmations, invoices, and updates.
• Communicate regarding support, returns, or warranty.
• Send newsletters or promotional content (only with your consent).
• Improve website functionality and customer experience.
• Fulfil legal or contractual obligations (e.g., accounting, tax compliance).

We process your personal data based on:

• Contractual necessity (to deliver your orders).
• Legitimate interests (to improve services and marketing relevance).
• Consent (for newsletters and non-essential cookies).
• Legal obligations (e.g., record-keeping).

Data retention

We retain your personal data only as long as necessary:

• Account and order data: up to 7 years (for accounting/legal compliance).
• Marketing data (newsletter consent): until you withdraw consent.
• Cookie data: according to cookie expiration settings (typically up to 12 months).

Who else can access your Personal Data

We do not sell or rent your personal data.
We may share it only with trusted partners who process data on our behalf:

Processing partners:

• Mollie.com – payment processing.
• Mailchimp.com – email marketing management.

We only work with partners that ensure GDPR-level data protection.
We may also disclose data to authorities if legally required.

 

How we secure your data

We take security seriously. Measures include:

• HTTPS encryption on our website.
• Regular system monitoring for vulnerabilities.
• Restricted access to data by authorized personnel only.
• Encrypted backups and secure cloud storage.

While no method is 100% secure, we commit to notifying authorities and affected users in case of any data breach.

If you have an account, please keep your login credentials confidential.

Children

Our website and services are not directed at children under 16.
We do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us so we can delete it.

Cookies and other technologies we use

We use cookies and similar technologies to:

• Ensure website functionality (e.g., shopping cart, login).
• Improve performance and user experience.
• Analyse website usage (not yet – tbc)
• Deliver relevant marketing messages.

You can control or delete cookies through your browser settings.
Disabling cookies may affect certain site features.

Types of cookies:

• Necessary cookies – required for site operation.
• Functionality cookies – remember user preferences.
• Analytics cookies – used for traffic analysis (not yet – tbc)

For more information on cookies, visit allaboutcookies.org.

Contact Information

Data Protection Officer:
📧 gdpr@mrjangear.com

Supervisory Authority:
The Office for Personal Data Protection (Úřad pro ochranu osobních údajů)
Pplk. Sochora 27, 170 00 Prague 7
Tel: +420 234 665 111
Email: posta@uoou.cz
Website: www.uoou.cz

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as necessary.
All changes will be posted on this page with a revised “Effective Date.”

Last updated: 15 October 2025